Big Fish Site Outage

by Lure on July 3, 2009


I woke up this morning to a few emails and a lot of comments strewn across several different old posts on varying subjects and it became clear that Big Fish’s site was having an outage of some sort. It looks like it went down around 1am PST and has been down ever since.

This outage covers both the Games Community Beta and all of BigFishGames.com, including the downloads, online games, and game community.

I don’t have an official word on the outage, all of my contacts with Big Fish are (naturally) on the west coast and probably still asleep. I’m sure, however, that other Big Fish employees are frantically working to get the site back up and online. I’ll update this post if I find any more information.

In the meantime, feel free to post in this thread with anything you’d like to chat about. It’ll give us something to do while we wait.

Update 12:08pm EST: This is a MAJOR outage — several television stations, radio stations, many web sites, and even a few credit card processors are offline due to a fire at Fisher Plaza in Seattle. For the most current information, searching #fisherfire on twitter is so far one of the best resources for breaking news. (Thanks Picman!)

Update 2:32pm EST: There is also a little more information at Gamezebo. Reports from Picman across other forums and web sites state that they have engineers setting up their disaster recovery data center in New Jersey and at another location in Seattle. He writes, at about 2pm EST, “If all the stars align this will be within 4-6 hours, but most likely 12 to 24 as we have to migrate huge database servers that will take some time.”

Update 7/4 10am EST: BigFishGames.com is intermittently back online, however the Game Community section (atlantis.bigfishgames.com) and the beta site are not back online yet. We do not have an ETA for those two sites.

Update 7/4 11pm EST: It looks like the game community web site (atlantis) is back, but not without a few glitches in some of the games. Have patience while Big Fish’s engineers work to remedy problems that arise. I know I speak for all of us when I give our heartfelt thanks for their hard work over this U.S. holiday weekend.

Update 7/5 10pm EST: All sites appear to be back up and working, though there may be minor glitches for the engineers to work out over the course of the next few hours. Again, have patience while they work towards remedies for any problems that may arise. Once again, thank you BF employees who all worked so hard to get us back online at our favorite web site!

Filed under: Big Sea Games

{ 128 comments }

1 Lure July 3, 2009 at 9:06 am

I’ll get things started!

If you’re a twitter user, be sure to follow @bigfishgamer. I post little tidbits of information there that I don’t always post here.

On the beta site, I have been playing a lot of Farm 52 and I can tell you it’s going to be a total blast for those of you who get to see it for the first time when the new community site launches (in July or August — soon)!

However, I got distracted from Farm 52 by the newly-released Boggle Bash on Pogo and haven’t tended to my farm for a few days. For those of you who don’t know, I also run a much more active Pogo.com fan site called BadgeHungry.

I hope everyone in the US has a safe and happy 4th of July weekend!

2 dee July 3, 2009 at 9:12 am

can we hope that the new site is going up today
I know all about your other site boggle blast is a fun game

3 Spitfire5349 July 3, 2009 at 9:22 am

OK,I’ll be the one to ask,what are the chances BF is putting up new site? Like a pre- 4th gift,lol. Now wouldnt that be wonderful? They did after all say it could be July .

4 Lure July 3, 2009 at 9:26 am

dee, Spitfire5349: it’s a possibility and I’ve got my fingers crossed right there along with you all! However… I doubt they’d take down their entire site (including the downloadable games section, which is undoubtedly their primary money-maker) just to update the Game Community.

5 emilyjanep July 3, 2009 at 9:28 am

o.k. I admit, having withdrawal symptoms here, Thanks for the info Lure.

6 dee July 3, 2009 at 9:40 am

at least we have pogo to past the time lol

7 Countrygirlheart July 3, 2009 at 9:49 am

My morning routine is in shambles….where is Big Fish Games?? I always go there with my morning coffee. Now what I’m I going to do to fill in the time? lol Oh lordy I may have to socialize with the hubby…ughhhhhhhhhhh lol
Hopefully its up and running soon
Have a great day

8 Debi July 3, 2009 at 10:05 am

My first morning stop everyday is Big Fish Games Community to play my favorites so it really throws me off when I can’t play my games to start my day. But I admit that when I discovered them offline my first hope was what has already been stated…that this was the big exciting moment. I have my fingers crossed! And Lure, I am extreeeemely eager to play Farm 52. I am a regular Farm 51 player and the updated version is something I am really looking forward to. I think I will try out Boggle Blast, though, because I am an enormous Boggle fan and have been since I was a little kid. It is one game I am really honestly good at. Thanks for the forum for times when Big Fish is down. It is much appreciated Lure!!

9 itsme07 July 3, 2009 at 10:19 am

Morning Lure,
Morning routine was a shambles without the Big Fish Fix, and I have been waiting for word from you.
Thanks for all that you do. Like your Twitter “site”.
Happy 4th of July – be safe, have fun!

10 HorseDancer July 3, 2009 at 10:25 am

Hi,
I, too, am at a loss. Morning coffee without Riddle O’Day is not the same!! I LOVE BFG’s and hope they are up soon!!

HAPPY 4TH to E1 in the USA, and let Freedom ring throughout the world!!

Happy Trails,
HorseDancer

11 teddybear17 July 3, 2009 at 10:32 am

ok what is pst compared to us in the uk is it a set so many hours or does it vary like est as i have been trying for last 4 hours to get on bf anyone help me with that would be much appreciated as i so meed my daily bf fix.

12 Fiestyone2 July 3, 2009 at 10:44 am

lol ty Lure..I host a BINGO league…and both members and myself are having withdrawals..lol…I will keep checking bk to see when site is up and running..Happy 4th to all..plz dont drink and drive!..GB

13 clogger034 July 3, 2009 at 10:50 am

thought it was my computer………hope they get it up and running real soon

14 Fiestyone2 July 3, 2009 at 10:54 am

Teddy PST=Pacific Standard Time…you peeps in UK are 5hours ahead of EST(eastern Standard time)..so 1am(pst) is 4am(est) which would be (9am UK time..I believe I tallied that correctly…lol which means its now3:53 pm (your time)7:53 am(pst) 10:53 am(est)

15 teddybear17 July 3, 2009 at 11:12 am

thats great many thanks and on that basis the site has been down for 7 hours grrrrrr may not get me daily fix lol

16 galsurveyor July 3, 2009 at 11:16 am

teddybear17, Pacific Standard time is 8 hours behind Greenwich Mean time, but due to Daylight Savings, right now you would subtract 7 hours from your time in the UK to get the current Pacific Daylight time.

17 dakotarose4u July 3, 2009 at 11:21 am

Sniffle sniffle I want my big fish games :) It is my routine Coffee-Riddle o’ Day and big fish slots I have actually had to find something else to do like OMG i baked cupcakes lol I even chatted with a neighbor and organized somethings around the house…Hope it is up and running soon I miss it and Am having withdrawals!!!!!! thanks for the info HAPPY 4TH TO EV1!

18 Sexypurplegem July 3, 2009 at 11:48 am

OMG i need my fix of bigfish, been waiting for it to come up. My morning routine is in a shambles. CRYING “I WANT MY GAME BACK UP”. SNIFF SNIFF SNIFF

19 Picman July 3, 2009 at 11:50 am

over 1000 web sites, 2 radio stations and a tv station are offline due to a fire flood) at Seattles largest datacenter hosting facility.

GO to twitter and search #fisherfire. Someone is “tweeting” every 10 to 20 seconds. Very severe internet outage. estimates are at 12 or more hours of downtime.

Picman (Aka The Big Fish)

20 Lure July 3, 2009 at 12:26 pm

Thanks for the update Picman! Is there any way you can get in touch with the person who twitters for @bigfishgames to put out an official notice to your followers?

(Also: *blush* I am honored to have you here! Thanks for stopping by to keep us posted. Y’all, we have a celebrity in our midst! Hehe!)

It looks like this is going to be a pretty lengthy outage. Does anyone have any topics they’d like to discuss while we’re waiting it out? Are any of you doing anything fun with your new-found spare time?

I plan to get away for the day (it is, after all, a Federal holiday) and spend the evening with some friends. If I didn’t have plans, I’d definitely be playing Boggle Bash on Pogo, or playing World of Warcraft (my time-consuming hobby for the past four+ years). You?

21 Countrygirlheart July 3, 2009 at 12:31 pm

Well I’ve done laundry, baked cookies, hemmed some coveralls, started packing the hubbys luggage…vacuumed, and now I want to play in Big Fish…but alas I can’t so I’ll go find something else to fill my spare time…(would prefer to be in Big Fish though)…please, please please get it fixed soon! I can only clean for so long…I need BIG FISH !!!

22 Qizara July 3, 2009 at 12:35 pm

Lure!!!!!! I am starting to have withdrawal but thank you for reminding me about Boggle Bash on Pogo. I am also beta testing for Pogo but was so absorbed by Farm 52, I forgot all about it. Ssh Don’t tell anyone. I hope to see you on the Farm soon.

23 itsme07 July 3, 2009 at 12:59 pm

How wonderful of Picman (THE Big Fish) to drop in and let you (us) know what is going on! Can’t remember my twitter name right now, but tracked down news regarding the fire.
OMG a serious situation!
Keeping Seattle safety personnel in my thoughts!

Thanks Lure, Thanks Picman!
(Lure, the “celebrity” link for Picman is GREAT)

Crazy for BigFish and bigfishgamer!

24 tina1976 July 3, 2009 at 1:38 pm

I hope its because they are putting the new site up and nothing else!!! its start to get long to wait but let us know if you are all here something new. Bye

25 t42n24t July 3, 2009 at 1:53 pm

So glad I thought to check here!Thought it was my computer acting stupid and was ready to toss it out and head to ‘best buy’!
Thanks for all the up-dates.

26 Dawn July 3, 2009 at 2:19 pm

It’s due to a fire @ Fisher Plaza where they are located. The story is on Gamezebo.com…check it out!

27 oceangirl.bc July 3, 2009 at 3:11 pm

Best wishes to everyone at Big Fish. Hope you’re up & running very soon. I, for one, miss you very much. Guess I’ll have to do yardwork today – thanks a lot! LOL

28 SiamaLee July 3, 2009 at 3:31 pm

Big fish gamer, Thank you so much for keeping us posted. You are really doing a great job. This is a great site. Read gamezebo but sure don’t know how to do twitter.

Thank you. Your site is marrrrrrvelous.

29 Lure July 3, 2009 at 3:39 pm

SiamaLee: thank you!

Everyone: I have to go out for a few hours. I’ll be approving comments from my phone as often as I can, but if you hear any news on this outage or if the site comes back up, please feel free to post here so everyone else knows! Much appreciated!

30 EdC July 3, 2009 at 4:01 pm

Thank you Lure for this site. I would have been in the dark if I wouldn’t have checked here. I thought perhaps beta was having an update but I see that’s not the case. Let’s hope the fire did not hurt people in the plaza.

31 becky July 3, 2009 at 4:05 pm

Hate to burst bubbles but as a beta tester i can tell you that the new site is not ready for release yet and this fire may cause more delays….but it will be worth the wait i promise!

32 jackdragon July 3, 2009 at 4:13 pm

thanks so much for all the updates LURE and Picman – and here i was grrrring cause i couldnt play on Bigfish meanwhile people were risking their lives to stop a fire in Seattle – hope no lives were lost.

I am sure there is a life out there without Bigfish games buttttttttttttt havent found it yet

doing an awesome job and i chatter lol not twitter

33 hans415 July 3, 2009 at 4:35 pm

I here the was a few Casualties at Bigfish games fire in Seattle.
May they rest in peace we will miss them.

DOA List
Gnomes Were scattered and one they found Laying under Lures Desk being used as a footrest
Boogie Was found close under the Table at the Local Cafe
and the worst one was The Unicorn was found Fried at the nearby KFC.

34 unicornking59 July 3, 2009 at 4:52 pm

At least I got to do my daily riddle o’day… was up at 3am EDT for work, was bummed out though when i couldn’t get into unwell mel.
it was a long morning at work…..
Tried Boggle bash on pogo and finished my badges today, oh well hope big fish gets back soon… don’t want mel to get too sick

35 t42n24t July 3, 2009 at 5:17 pm

maybe getting closer to being back on line..am now getting a, “we’ll be right back”message from the beta site

36 theLUV1 July 3, 2009 at 5:31 pm

Seems there was a fire at Fisher Plaza where the HUB is housed for Big Fish Games, the sprinkler system shorted this generator out, knocking out Big Fish, TV stations, Radio Stations, Credit Card companies etc.

They are saying it could take hours OR DAYS to fix this problem :o( I’m hoping for hour’s myself LOL, withdrawal is setting in…

(””)——-(””)

37 rdwngr July 3, 2009 at 6:53 pm

here is a news flash i found online
http://www.kirotv.com/news/19939673/detail.html

38 Scoobeeyzz July 3, 2009 at 7:07 pm

oh no!!!!!!

can’t access bfgames yet and i’m on the west coast Lure.

Bummer now i have to clean the house…omg

39 Scoobeeyzz July 3, 2009 at 7:13 pm

thanxs rdwngr for the link. We watched the broadcast and it was very detailed info. Thanxs a bunch

40 MindyMax July 3, 2009 at 7:27 pm

So far today, I’ve baked a triple batch of brownies, baked monkey bread for breakfast, done various household chores. Still no big fish. I just finished weeding the flower beds….the horror! I miss Big Fish. Thanks for the info – and am glad to know the real cause (a fire causing an outage) ‘cuz otherwise, I would have been horribly disappointed when the ‘new’ site didn’t come up. I can’t wait for Farm 52!!!

41 butch552 July 3, 2009 at 7:48 pm

thanks for info on why bfg is down and all the work u do have a great 4th of july n take care . we do appreaciate it very much ty butch552

42 SueKap July 3, 2009 at 7:57 pm

I along with so many people going through withdrawal of not being able to play. I am a member on Facebook and their Bejeweled Blitz is involved in the same disaster. BigFish has helped me tremendously to give up smoking, I play instead of smoking when possible. Thank you BigFish and let’s get you fixed up good as new!!!
Happy Birthday #233 America, Happy 4th of July all Americans!!!

43 montana player54 July 3, 2009 at 8:55 pm

Hope you come back up soon having withdrawel here lol

44 Tracy July 3, 2009 at 9:23 pm

9:22 pm over 12 hours with out bf i am almost reduced to rocking in the corner :(

45 Merry Molly July 3, 2009 at 9:49 pm

I too thought maybe, just maybe the new “community” was coming on. But sadness set in when I heard the real story. It’s amazing how many of us get up with Big Fish Games. I need my Riddle fix in the morning. Well here’s hoping I can get that fix in the morning.
HAPPY 4TH OF JULY TO ALL

46 clogger034 July 3, 2009 at 10:40 pm

too funny tracy………..but so true. Come back to us BigFish

47 cherylee July 3, 2009 at 11:19 pm

can’t believe my life without Bigfish…lol…hopefully it comes back tomorrow. From a Canadian: happy 4th of july to you!

48 tina1976 July 4, 2009 at 12:53 am

The truth i will like more that the site stay down even 2 or 3 more days and come back with the new site on….at least they will do all the thing all at once and we will be done with the waiting time its make soooo long……

49 t42n24t July 4, 2009 at 12:55 am

Suekap…the withdrawls is enough to send one back to smoking!!I have had to put a splint on my right index finger as it keeps tap tap tapping.Once BF is back up will have to go to unwell mel before I go to L.O.B.E, as I think my brain has gone to Mush!

50 t42n24t July 4, 2009 at 1:51 am

finally! got to sign in on BF!

51 Scoobeeyzz July 4, 2009 at 2:33 am

well the site Home page came up here my time pst 11:20 p.m.

HOWEVERRRRRRRRRRR

no access to the game community yet

only forums, home page, online games, downloadables

Well I cleaned my house IN DEBTH and did our laundry while Hubby and Kids gazed on in shock….lol

I Miss My Roomie’s in Riddle O’Day at this time of nite and {{{{{ROOMIES}}}}} emensely but Hubby and kids say “Thank You”

Lynn Hubby and Kids :O)

52 Fiestyone2 July 4, 2009 at 2:34 am

My thoughts and prayers are with all Bigfish staff..I hope all were ok .none injured and no lives lost…tysm for keeping us posted LURE and PIC….Happy 4th to all celebrating

53 CrouchEnder July 4, 2009 at 3:39 am

The first thing I did after making my coffee this morning was to see if BigFish was up and running – it is but with a limited service – unfortunately for me and other addicts there is still no game community.

Happy 4th July to those of you across the pond

54 Mary Holley July 4, 2009 at 4:20 am

Sorry to see the site still down. Drastic without my morning routine and then have to go to work without detensioning. Everyone have a great July 4th and remember our servicemen and women fighting for all of us.

55 Jipnone July 4, 2009 at 6:18 am

it could be mine story also i get up with bigfish too…thanks for the update…now i know im not the only one who cant play
hopes it fixt soon
greetings from the netherlands

56 Tracy aka inkfingers July 4, 2009 at 7:22 am

over 24 hours now what ever will i do , bf is semi working but the community still is not for me anyway , OH BigFish i miss you when you finally find your way back dont ever leave us again

57 daredevel_4 July 4, 2009 at 7:48 am

Over 24hrs now…….still no fish……HAPPY BIRTHDAY AMERICA

58 C.A.MURRAY-SPIVAK July 4, 2009 at 8:20 am

I HAVE NOT BEEN ABLE TO GET INTO BFG FOR TWO DAYS

NOW THEY WON’T ACCEPT MY PASSWORD.

59 hans415 July 4, 2009 at 8:43 am

5:43 am and still down I see

60 b3achy July 4, 2009 at 8:52 am

Looks like the BF download site and the online game site are at least back up. Here’s hoping the Game Community & Beta site return soon. I’ve definitely got the DTs from no BF games yesterday…tried that other site (Pogo), definitely not impressed…

Happy 4th of July everyone!

61 IBmewhoU July 4, 2009 at 8:54 am

Some is better than none, I can get the download side and the online side of bigfishgames to come up but sadly the online community and beta are still down; 8:50 am EST. Later today for sure they should have it all up and running.

Hey Lure, where is the update to Unwell Mel? I saw it was on the beta site Thursday with awards and was hoping you would have the list of awards so I knew how I got some of them.

Keep up the wonderful work, so many of us depend on this site to keep us informed and answering those riddles and ciphrase puzzles.

62 clever47 July 4, 2009 at 9:16 am

I thought as well that something was wrong with my computer cause game – Bigfishslots game was playing up most of the time a few days before site has crashed, I am from Israel, friday is my day off, I was playing slots waiting to get to rank champ 9 and suddenly the game crashed, I have started to check puter connection settings, now I know the reason and I really hope we could be back again very very soon, bigfish is a part of my soul lol……..Happy 4th of July to all Americans players, people, children. Have a good 1, hopefully to get back to Bigfish a.s.a.p. xxxx

63 frazzybw July 4, 2009 at 9:29 am

Here it is the 4th of July… 9:30 am and still no BF… crying in my empty webpages. I had to do something yesterday so gathered family from across the state and took the day to go to my parents to have a cookout. Today I don’t know what to do. Maybe actually clean my house? NAAAA go to P. and play Boggle Bash. Learn a bunch of new words to bring back to BF. Maybe I will have a memorial service for the few that were lost in the fire. Especially will miss the boggies that very rarely get seen and the elusive Uni… toss some dandelions to the wind and hope to see the spirits bring us some comfort. Who knows?

Can’t wait for BF to get back online soon.

64 katlady1 July 4, 2009 at 10:01 am

HOOOOOOOOOOOO HUMMMMMMMMMMMMM!!!!!!!!!!!! :O(

65 dee July 4, 2009 at 10:10 am

lure your site must be well known to big fish to have the top fish come here to say why the site was down

66 Lure July 4, 2009 at 10:22 am

IBmewhoU: I didn’t exactly have time to put together a post about Unwell Mel before the outage. Oops. :( Rest assured, as soon as I can get to the information, I’ll have a post put up here.

dee: Mine wasn’t the only site he visited, but it was nice having him come here to update us all on the situation.

With that said, it was a smart move on his part to visit fan forums and this site, their official Twitterer didn’t even post an update until just 10 hours ago and without them, BFG didn’t have any quick means of spreading the word about the outage and ETAs otherwise. I was able to take his info and tweet it to my followers and update my original post. Voila, instant information dissemination.

Also, when my site has problems (I think I’ve outgrown shared hosting) I have used Twitter to update my visitors on its status. Hopefully when I move servers later this month, I’ll be able to keep people informed via twitter on the status of the move.

Executive summary: yay fan sites, yay twitter!

67 Rulene July 4, 2009 at 12:58 pm

Man am I up there with you guys. This is two mornings in a row without my BFG fix. Get up, get coffee, turn on bfg and play my favs. I’m going a little stir crazy here. I read alot of your posts and see some games elsewhere that could be promising. Thanks for the info.

68 j4ever35 July 4, 2009 at 1:13 pm

I am going thru bigfish withdrawal!! :( Even pogo cant keep my mind off of it!! haha

69 tina1976 July 4, 2009 at 1:23 pm

I`am always asking myself why?? not everybody can play the beta games from BF and the other site we know on the net too???? I think like a lot of peoples i put my name for the testing and never have a e-mail to be able to play them :o( i dont think we are able too play theme juste for fun??? there`s no add link too?? or if somebody know something please tell us…..

Its one of the thing that i hate the more its not be able to enjoy like a lot of other players to test the games its not really fair that not everybody have there chance….. :o(

70 Susan French July 4, 2009 at 1:25 pm

What is the beta site I still can’t get into Big Fish

71 melissa July 4, 2009 at 2:04 pm

wow,so many bf gamers thought this was the big move from beta to here but if its because of a fire or something,wow,already been a few days and i cant tell u how lost i am,i miss my riddle game and mel,and such!

72 Ritzschke July 4, 2009 at 2:52 pm

BF Withdrawal… it’s not a pretty thing ;o} I spent yesterday enjoying Pogo, but they don’t have nearly as many games that I like. I wanna MUSH my doggies and cure Mel and go meet the aliens… sigh!

73 t42n24t July 4, 2009 at 3:00 pm

HI,
My name is t42n24t..and I’m a Bigfishaholic.

74 Wildstuff4U July 4, 2009 at 3:15 pm

Is the beta site up and running now?..i am a beta tester and i would like to know…..cause i tried to log in again today and it would time out before it even loads….can someone please let me know if the beta site is running or not?…..thanks any info would be appreciated Wilds :-)

75 DayDreaming July 4, 2009 at 3:24 pm

When I stumbled onto BFG I was so excited. I found a game site that was so much like what Pogo was before EA games. I have to say I wasn’t aware how addicted I had become tho till now. Pogo will just not cut it anymore. I love how BFG creates ways to make us all feel like we are playing games in a room with other people instead of a list of names. And the customer service can’t be beat. The fact they hit fan sites to let us know whats going on says a lot about them.

76 BlueShoes July 4, 2009 at 4:13 pm

Poor bfg, they must be working so hard. Tahnk you to those who are working on this and have probably had to sacrifice their holiday to bring us back our addiction! Patiently awaiting your return, and hoping you have a lot of coffee to keep you going!

77 aph00 July 4, 2009 at 6:14 pm

Wild neither the beta site or the atlantis game community are up….they are still down due to the fire at the server farm.

78 MOMMY20255 July 4, 2009 at 7:57 pm

It is almost 8 p. m. EST & BIGFISH is still off-line. This is the second time that they have had fires causing them to shut down. I wonder if they will take this opportunity to make the changes in Riddle & LOBE?
Hope all is well with everyone.

79 Countrygirlheart July 4, 2009 at 7:58 pm

I am still in withdrawal…have driven the husband, son and his g/f crazy with talk…no one wants to talk anymore. Up here in Canada there is still no Big Fish…not even the sign in page, so I don’t even get that little tidbit to make me feel better…Hope all is safe and sound on the west coast US…but please hurry and make things right…

80 Draddog July 4, 2009 at 8:23 pm

Hi everyone,
The Big Fish Games team continues to work at restoring the Game Community (Atlantis) and Game Community Beta websites. Both are a bit complicated due to all the special services that handle chat, tokens, etc. I do not know when we will be back up – hopefully soon. I know it’s the top priority at this point. If I know more, I’ll post here and other places. Also, if you are on Facebook, join the BigFishGames group or follow bigfishgames on Twitter for more updates.
Thanks!

81 Lure July 4, 2009 at 8:40 pm

Thanks Draddog — I’d pestered the @bigfishgames twitterer but hadn’t gotten a response yet and I checked Facebook but found no real updates. Thanks so much for stopping by to fill us in! Hang in there, and I hope you can find some time to enjoy your 4th!

82 Missy4350 July 4, 2009 at 8:43 pm

Hiya all my Stressful Friends at BFG,

I am happy to read that all in BigFish are safe and well from the fires :)

I spend a good 18 hours a day in BigFish (insomnia sufferer) and I thought BF closed us down for a bit to say ‘crikey ladies, bout time you did some housework now’ lmso.

I have bruises on my forehead and holes in my walls eekkkkk.

I cannot express enough how much I miss my friends in Oz and I can’t wait to chat to you all again soon and greet you all with ((((hugz)))).

So until next time, lets be patient (oohhhhh but I can’t), lets get some well earned sleep, (whats that!!!), but most of all, lets remember the beautiful friends we have met along the way at BFG, (now this I can relate too)…….. smiles.

God Bless You All
Hugz Missy xo

83 Countrygirlheart July 4, 2009 at 8:51 pm

How do I go about finding the BigFishGames group on Facebook…I’ve typed it in and nothing comes up…

84 diamondezes July 4, 2009 at 8:51 pm

I have played this site when it was called ionthunder.com and have thourghtly enjoyed the games.Been having withdraws for 2 days now as site is down.I have not found any site as good as this so hope it comes back up soon.Hopefully while doing this farm52 will be put on but just a hopeful wish.

85 Lure July 4, 2009 at 8:55 pm
86 clogger034 July 4, 2009 at 9:19 pm

any word when the community games will be up and running in BigFish

87 Countrygirlheart July 4, 2009 at 9:37 pm

Thankyou Lure…will go there…was just reading my emails from friends in BF slots…they are saying we could possibily lose all tokens…is there any truth to that?? I have 230 million and really don’t want to start over.

88 sangin July 4, 2009 at 9:41 pm

I’m going out of my mind! I’ve been with Big Fish since it was ion and play everyday. Now I’m going through withdrawl and don’t like it! I tried Pogo, but it can’t compare. Please hurry back before I’m climbing the walls!

89 Lure July 4, 2009 at 9:48 pm

Countrygirlheart: I imagine it’s really REALLY unlikely that we’d lose all of our tokens. That’s just rumors/fearmongering and paranoia talking.

clogger034: read back in this thread a few messages, or read the updates on the original post.

90 Countrygirlheart July 4, 2009 at 10:09 pm

Thanks Lure for all the help and support that u give us…It is really appreciated by everyone I’m sure….it helps ease the withdrawals being able to come here and read the posts from others…again Thankyou.

91 clogger034 July 4, 2009 at 10:33 pm

thanks Draddog and Lure…..I guess I’ll just have to be patient; though lord knows it will be hard…………..you’re all doing the best you can.

92 ripples July 4, 2009 at 10:33 pm

i hope to it up and runing SOON. I miss MY FREINDS

93 Countrygirlheart July 4, 2009 at 10:35 pm

I just got into BF game community….wooooohooooo

94 clogger034 July 4, 2009 at 10:36 pm

countrygirl im from canada too what part are you from? Im from Ontario

95 b3achy July 4, 2009 at 10:36 pm

BF Community is back up…in Riddle as I’m typing this… :) WB BF!!!!

96 aph00 July 4, 2009 at 10:39 pm

Game Community up and running at 9:40 CST

97 b3achy July 4, 2009 at 10:46 pm

In 11 minutes, it’s gone from zero players (suspect it just wasn’t logging correctly yet), to 3,000 players to almost 6,000 players…here’s hoping we don’t crash the server just from shear volume!!! Happy 4th of July…here’s hoping the IT folks at BF get to enjoy some fireworks after all their hard work!!!

98 Draddog July 4, 2009 at 10:48 pm

I’ve not had official confirmation, but it looks like the Big Fish Game Community is back online. No update on the Beta site.

99 jjones202 July 4, 2009 at 10:59 pm

BFG Game community is now up and running. The suffering is over!!!!!!!!!!

100 plikei July 4, 2009 at 11:04 pm

bigfishgames are back ……..they is a god ….lol

101 jackdragon July 4, 2009 at 11:12 pm

woohooo bigfish is back online – well done to all behind the scenes people who did the work to get it back and running real quick

sighssssssssssssssss now to get my fix lol

102 mjstamer July 4, 2009 at 11:13 pm

Big fish appears to be back

103 Spitfire5349 July 4, 2009 at 11:16 pm

Site is back up and seems to be running smoothly,tho I only went into riddle o’day…….BIG BIG THANK YOU BF for all your hard work.

104 bobbi July 4, 2009 at 11:18 pm

It’s back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

105 Missy4350 July 4, 2009 at 11:23 pm

Yayyyyy Atlantis is up and running NOWWWW, go for it and ty ty ty BFG XXXXXXX

106 dtcchief July 4, 2009 at 11:30 pm

Thank you, Thank you, Thank you!!!!!! I finally can get my fix! You people deserve a BIG pat on your backs for getting the site fixed for us. As a L.O.B.E.
addict, I was at a loss for the past 30 hrs.! I did go to Shockwave and Pogo but didn’t enjoy myself very mich. I guess it’s NOT just the games that I missed but the people I usually chat with too. BF has the greatest fans going. I want you to know that I’ll never taake BF employees for granted again(if I ever dod that is).
Please keep up the GREAT work and please do loose your enthusiasm. TY, Chief

107 ronie111 July 4, 2009 at 11:32 pm

I just logged on to big fish and got into the game community.
So far I’ve only played in suits me solitare….. looks like they fixed the problem…. wtg ev1 involved with the updates… and getting bigfish back on line….

108 mmhh22 July 4, 2009 at 11:35 pm

IT’S BACK !!!!!!

109 prpmamap July 5, 2009 at 1:18 am

AS much as I wish BF was up and running,don’t look for that to happen till late Sunday,early Monday.(PDT)
PROVE me wrong BF..The Withdrawals are horrid!

110 rdwngr July 5, 2009 at 1:46 am

well all its 143 am here on the east coast and i am able to log in and see the game rooms and that there are people playing in them but can’t actually get into any rooms. keep getting a “unspecified error” message. at least it’s a start.

111 rdwngr July 5, 2009 at 1:48 am

take that back………..i can get into unwell mel but that’s it so far……..no farm51 or fairway (hope the aliens are craving some serious chocolate lovers when i get back in there)

112 CrouchEnder July 5, 2009 at 2:06 am

Oh happy days – game community is back!!

113 dee July 5, 2009 at 5:16 am

the site is up yahoo so gonna go play shape shifter

114 teddybear17 July 5, 2009 at 5:45 am

Hi everyone i have this morning as of 10am british time got the game community up and running so thought i would let you all know with best wishes teddybear17

115 Qizara July 5, 2009 at 8:50 am

That was so great that Draddog posted. I so much appreciate him taking more time away from his holiday for us as well as all those at Big Fish!!

Sunday morning in New York and I am logged on to BF community and all, just still can’t log on to beta site. Please let me know if this is true for all or just me. I have a strange old computer with a ghost and sometimes I’m the only one who can access certain sites.

Thank You Lure for all your amazing work and I can’t wait to see you back at the Farm :)

116 clogger034 July 5, 2009 at 8:54 am

thanks lure the game community is up and running and thanks to all those who worked so hard to get the web sites up

117 JACsMammy July 5, 2009 at 10:13 am

can’t get into my usual room on farm 51 but am playing YAHOOOO!
Still cant get on BETA site

118 louie2 July 5, 2009 at 10:56 am

Thank goodness you are back Big fish….missed you! Keep up the good work! :)

119 Countrygirlheart July 5, 2009 at 11:16 am

Clogger034…tried to look you up on Big Fish Community says you don’t exist…lol u must play in the onlone games? I live in Manitoba, so u might say we are neighbors…
Enjoy the games…

And Lure thanks again for allowing posts and keeping us uptodate, its really appreciated, especially to us die hard fans that started out in Ion thunder and have gone onto BigFish….

120 ripples July 5, 2009 at 1:41 pm

THANKS YOU VERY MUCH

121 b3achy July 5, 2009 at 2:31 pm

Some observations – looks like they are still working to get some of the servers back online for the BF Community and there are still a few minor glitches with some of the games. While most all of the games are working (at least for a majority of the rooms), there are some that might still be having some challenges (I’m having some weird challenges in LOBE – doesn’t always load, and then blanked out on me as I was going into a new round). For example, this morning in BF Slots, only about half the area rooms are working (haven’t seen that many people in the Persian area ever!). Looks like the BF Slots server issue has been resolved as I’m typing this.

And with over 25,000 people online (all getting their fix from the DTs), I suspect there may be come challenges where lots of fav rooms are full, etc.

So, I say that to say…be patient everyone. They are back, but still there are some minor glitches as they are bringing things back online. I’m sure it will soon be back to normal, as those guys at BF are definitely putting in some overtime to get the site back to full speed.

I suspect once the Community is back, that’s when they get to next turn to the Beta site. For those Beta folks, I sometimes get a login page, but when I try to login, it then gives me the server error page still. I’m guessing maybe by later tonight or early tomorrow for that? Hard to say since I suspect there are a lot of behind the scenes bells and whistles they need to deal with, that we don’t necessarily realize. At least for now, we can get our fix in the regular community and spend hours building up our token count from the hours we often miss while being at the beta site. And hey…since there are probably some recovery glitches to be reported, we can do like we do on Beta and get into the forums and let them know what needs to be fixed ;) Just like being in Beta without being there, eh?!

Thanks again BF staff!!! And GL E1! :)

122 Lure July 5, 2009 at 2:54 pm

Thanks for your observations b3achy! I too think that the beta site will come up after the live site(s) have all of their problems sorted out. After all, current money-making ventures will always take precedence over test projects!

A few minutes ago, @bigfishgames tweeted: “A few Game Community games still having some issues. We’re working on getting those games restored. Will post update ASAP.” Not anything new since last night, but still important to reiterate.

Hang in there guys, we’re almost through this. :)

123 clogger034 July 5, 2009 at 3:52 pm

countrygirl….indeed we are neighbors….Im probably under another name in Bigfish community

124 jakepeavy555 July 5, 2009 at 5:41 pm

this might be it guys! beta is down and the old site is up. But for how long???

125 b3achy July 5, 2009 at 10:20 pm

For the Beta folks, site seems to be up and running now. Like with the Community site, are some minor glitches to be found and reported, as they are bringing everything back online. So, break’s over…back to work testers… ;)

I can’t say enough how much work this must have entailed for BF…while on the Community site, I started looking at the server numbers when games were loading, and this was a herculean effort…absolutely amazing they did this as quickly as they did. Even I take for granted how awesome this site is. And the number of games they have for playing in the online site and for downloading. It’s incredible! Thanks again BF!

126 iluvred July 6, 2009 at 10:53 am

Although the site is back up, I still can’t get into Mahjong Towers. Having serious withdrawals here. At least I can play some of the other games. lol

127 dee July 7, 2009 at 1:31 pm

lure cant play on big fish says page error are you having that problem

128 Lure July 7, 2009 at 2:23 pm

As far as I know, there are no current outages. If you need to report a problem, go here: http://bigfishgames.custhelp.com

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